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Return/exchange guide for ESUNG Co., Ltd.
Seller Designated Courier: DHL/ FedEx
Return shipping cost:
Exchange shipping fee:
Address: 142-47, Sandangupyeong-gil, Nangsan-myeon, Iksan-si, Jeollabuk-do, Republic of Korea
Possible period of request for return/exchange reasons: Within 3 months after receiving the product if it is different from the display/advertisement or the terms of the contract are fulfilled, or within 30 days from the date of knowing the fact that is different from the display/advertisement (the seller bears the return shipping cost) Returns/exchanges are not possible when one of the
Reasons for non-return/exchange
1. Isung Enterprise Co., Ltd.'s products are produced after the customer's consent, and we will inform you after the order estimate.
2. In case of a request for exchange/return due to defective artwork, the shipping fee is free.
3. If the received work is defective, please contact the customer center with a photo so that we can check it, and we will respond promptly.
4. Returns and exchanges are not possible if the work has been damaged or damaged due to the customer's negligence, if there are defects or omissions in the packaging or enclosed items, or if the work has been used.
5. If the delivery address (contact information/address) is not entered correctly, delivery may be delayed or returned, so please fill in accurate information.
Business Name: ESUNG CORPORATION
Email: leesungrms@gmail.com
Phone number: 82-1644-9689
Fax: 82-063-858-9289
Address: 142-47 Sandangupyeong-gil, Nangsan-myeon, Iksan-si, Jeollabuk-do, Republic of Korea
Country: South Korea
Region: Jeollabuk-do
City/Gun/Gu: Iksan
Postal Code: 54524